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TestComplete

TestComplete

Overview

What is TestComplete?

TestComplete is a GUI test automation tool that enables users of all skill levels to test the UI of every desktop, web, and mobile application. TestComplete is best suited for testers, automation engineers, and QA teams in any industry.

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Recent Reviews

TrustRadius Insights

TestComplete is a versatile tool that is primarily used to automate GUI interfaces for web applications and standalone applications. Users …
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Nice Tool

6 out of 10
December 07, 2021
I used [TestComplete] with ASP software in [the] testing team. It is flexible [and easy to] define our automation framework and scripts …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Node-Locked Base

2,256

On Premise
per license

Node-Locked Pro

3,950

On Premise
per license

Float - Base

5,077

On Premise
per license

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://smartbear.com/product/testcompl…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

[Demo] Sử dụng công cụ TestComplete

YouTube

Demo công cụ kiểm thử tự động TestComplete - Nhóm 08

YouTube

UserForms & TestItems TestComplete Smartbear

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TestComplete Demo

YouTube

Demo công cụ kiểm thử testcomplete

YouTube

Demo Test Web với TestComplete

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Product Details

What is TestComplete?

TestComplete is designed to help testers and developers manage, run, and analyze automated GUI tests across multiple devices, platforms, and environments - enabling teams to improve software quality and speed up time to delivery.

According to the vendor, key business benefits include:
  • Easy-to-Use for All Experience Levels: Use the record and playback feature to run tests or choose from multiple programming languages such as Python, VB.NET, or JavaScript.
  • Instant Access to Real Environments in the Cloud: Get real-time access to the latest devices, resolutions, browsers and operating systems in its cloud lab. Run tests in parallel across more than 2000+ remote environments to improve test speed and coverage.
  • Robust Object Recognition for UI Testing: With TestComplete's robust object identification engine, the user can choose from over 50K object properties across more than 500 control types, including all major frameworks and third-party controls.
  • Built for Continuous Testing: Integrate TestComplete with test automation framework tools, CI systems such as GIT or Jenkins, or Test Management platforms like Jira or QAComplete.

TestComplete Videos

In this video, the TrustRadius team will be talking about the top 3 functional and automation testing tools: TestComplete, Sauce Labs, and Tricentis Tosca.

Watch TestComplete Overview

Watch Creating a First Test in TestComplete.

TestComplete Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo

TestComplete Downloadables

Frequently Asked Questions

TestComplete is a GUI test automation tool that enables users of all skill levels to test the UI of every desktop, web, and mobile application. TestComplete is best suited for testers, automation engineers, and QA teams in any industry.

Tricentis Tosca, Ranorex Studio, and Katalon Studio are common alternatives for TestComplete.

Reviewers rate Usability highest, with a score of 7.8.

The most common users of TestComplete are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(142)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

TestComplete is a versatile tool that is primarily used to automate GUI interfaces for web applications and standalone applications. Users have found it particularly helpful in organizing and running tests smoothly, increasing the efficiency of their testing processes. By automating repetitive tasks and allowing more time for exploratory testing, TestComplete has helped users identify previously unknown bugs in software. It is commonly used to automate regression tests of web-based products and in-house developed software that integrates with other applications. Additionally, TestComplete has proved valuable in the banking industry for testing web and mobile applications, custom modules, and CRM systems. It has also been utilized to automate tests for simulation software and to migrate manual test cases to an automated framework. Overall, TestComplete enables users to automate testing processes, save time and effort, and perform a higher number of tests in a shorter period of time.

Based on user reviews, here are the three most common recommendations for TestComplete:

  1. Evaluate TestComplete through a demo and build a prototype to determine if it meets specific needs. Try the Free Trial of TestComplete, read community topics, and watch YouTube videos for a quick overview and how-to.

  2. Use TestComplete to build up the automation process. Understand the difference in functionality, cost, and requirements between node-locked and floating licenses. Have a plan, ask a lot of questions when evaluating TestComplete.

  3. Start small and grow the project with TestComplete. Focus on application object mapping and select a test framework consistently. Do a trial and have a live presentation of TestComplete. Consider multiple users and sites for efficiency.

These recommendations highlight the importance of evaluating TestComplete through demos, prototypes, trials, and gathering information from the community. They also stress understanding licensing options, planning thoroughly, starting small, focusing on object mapping and test framework consistency, and considering multiple users and sites for optimal efficiency.

Attribute Ratings

Reviews

(1-25 of 31)
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Score 7 out of 10
Vetted Review
Verified User
I use TestComplete on a daily basis. For the last 3 year I have been dogged by compatibility issues, TC browser extensions issues, slowness, freezing. The product can't properly perform object recognition (if button exits then click it, if button does not exist then try.. ) Support and Account managers take a long time to respond to tickets and often the issues are blockers for me. Some of their support engineers are amazing but just take ages to get your issue to them, the phones are hardly ever answered and when they do the person can't address your issue. I find tests have to be run over 100 times to verify the results and work out any bugs to get anything stable enough to run (anything large than unit tests). I frequently get an error and the product stops error says "there has been an error" and gives not details, multiple supports ticket have been raised about this issue and they just say "it works for us" All other feature such as mobile testing (Bitbar) are additional costs - a small free amount would be nice considering the price AM just send out blanket emails to subscribers and any other emails about new products/services without any consideration to if you have the product, have already updated or are listed as the licensing contact - all other users in my licensing group regularly receive and send me the product email they get I am currently investigating alternatives as this products will if not reliable to test my WEB systems
  • item highlighting in Keywords tests
  • nice interface
  • can call and integrate between scripting and keywords testing
  • integrate to Jenkins
  • Reliability - running same tests over 100 times have produced less than 80% success rate
  • Support - blocker issue can wait for day and there is no phone support
  • Namemapping - system tries to update name used in multiple locations
  • Freezing - gets stuck in loops and and unexpected error happens like variables not available and the system won't suggest this, leaving you to debug 100+ lines of code
  • frequent updates that introduce encoding and browser errors - I don't believe the properly test their own product
  • Namemapping won't allow you to choose your own names when you first select them
  • keep sending email about renewing subscription and that you can get a lower price without checking if they have already sent/asked and if you are the correct contact for your account - e.g. a junior user that just joined got an email about the pricing structure and what we were paying
Best suited to smaller unit test or tests broken up, couple of forms at a time Not suited - larger regressions test involving multiple systems. - my main regression involving payments has been unsuccessful for the last 3 years despite all working fine separately and while being watched
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We attempted to use test complete to perform functional and UI tests on our windows native as well as our swift and kotlin apps. In my experience, test complete failed miserably on functional tests incorporating the mobile apps cameras. On the native windows app written in c# test complete has been nothing short of a nightmare. We find ourselves troubleshooting it more than we do our app. You can run the same test twice in a row on a dedicated vm and get the test to pass one time and fail the other with no changes made to the app your testing.
  • cause frustration among the entire team
  • better support
  • fixing its issues related to headless testing
  • running in a uniform manner where the same test fails or passes arbitrarily
  • better mobile support
In my opinion, dont waste your money smartbear has a lot of work to do with this product.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use TestComplete to automate testing of Microsoft Office AddIns that are based on .NET and WPF. We use a mix of keyword tests and scripting to create testing suites that can run autonomously and report through various checkpoints (region checkpoints for visuals, OCR checkpoints for text recognition, property checkpoints to verify the expected status of UI elements). The interfacing of scripts and keyword tests can be a hassle, but is still very doable and allows for different levels of expertise to work together. Objects can be found, identified (by their properties), and saved in the name mapping that also allows to then address them under an alias for improved usability. Finding objects is possible both by locating them on-screen or if they are in a lower hierarchy (or you'd like to add mappings for non-visual objects) the object browser is a powerful tool to analyze the whole structure of an application. This provides us with key functionality for our test automation.
  • Identifying UI objects and application structure
  • Expandability of tests through scripts and script extensions/plugins
  • low barrier of entry (you can get started quickly, and other's don't need much explanation to contribute on a basic level)
  • Possibility of Jira integration for reporting
  • Relatively few (and usually easy to solve) git conflicts when working simultaneously
  • easy handling of test data, also for iterative tests
  • The documentation is lackluster in many areas and especially for scripting, script extensions, and plugins, there's a lot of copy/paste. Trying to grasp a specific aspect is often impossible in these areas and it feels like one would really have to read the documentation from start to finish to not get lost. For example, the documentation for simply expanding a keyword test with a form, so the tester can specify parameters there, is completely overblown and takes a while to be reduced to the important bits.
  • The Name Mapping can be unstable when editing/renaming/moving objects and can lead to occasional crashes
  • TestComplete is not fully dpi aware and can have difficulties when operating multiple screens with different resolutions, which can lead to "click" events not hitting the actual button, and the application itself can often be way too large or small when it sized itself based on a screen it is not located on.
  • Mapping/interacting with objects is only possible when TestComplete can still find them after locating them. Therefore, when windows don't stay open after losing focus (by switching to TestComplete) this can be problematic, especially when trying to access elements that can not be pinpointed (either when they are not visible, have no visible representation, to begin with, or are situated below another object that blocks it)
To really make the most of TestComplete, at least some scripting is necessary. TestComplete works really well with clearly identifiable objects but needs some tweaking for objects that vary in e.g. quantity. We have some elements that vary, but the vast majority of UI elements have unique identifies, and those iterative elements can also be mapped to iterations of a semi-unique element (so more of a mapping of the item type that the specific item). I doubt the usability would be near as good if more items were not clearly identifiable. In our case, most are, and we handle our tests in form of nested keyword tests that occasionally also implement scripting when needed. Tedious tests like Verification of the correct presence and status of UI elements in all possible scenarios, and iterative tests of e.g. input values and combinations of such, are made easy to set up, execute and evaluate.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use TestComplete as the test automation tool for our suite Windows Forms applications and modules - over 100 different modules in total. It allows users without an existing test automation background to develop automated test suites and execute those on demand. This leads to increased accuracy and repeatability of our tests while reducing the time it takes to run our regression suites.
  • Recording test steps and generating code for them
  • Support for multiple languages
  • Can be used for both desktop and browser applications
  • Easy for beginners to get started
  • Missing git integration
  • No easy way to see where functions and methods are reused throughout the test suite
  • Users with a development background may find the UI clunky to use compared to an IDE like Visual Studio or JetBrains
TestComplete is really well suited to companies that need to automate desktop applications or do not have existing automation skills in-house. Other tools such as selenium are really well suited to browser applications but have a steep learning curve. In contrast, TestComplete users can get up and running quickly because the recording tool will generate code for them which allows something of value to be generated quickly. While TestComplete can also be used with browser applications, there are better tools to use if that is all you need to automate. Those who are used to IDEs such as JetBrains or Visual Studio will find TestComplete code features to be more limited but it is fine for most automation tasks.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TestComplete has been chosen in our Organization to automate the Business Flows performed in IFS (Industrial and Financial Systems) ERP Applications. It will run all the test cases (scenarios) for different modules (Order to Cash, Procurement to Pay, Finance, HR, and many more) in the application and will generate a detailed test report. Manual Intervention is not needed. This has benefited us in terms of Regression and Non-Regression Testing.
  • Detailed Test Report with Screenshots of Every Actions performed in the Application
  • Integrates smoothly with all third Party Applications and Software's
  • It supports various Scripting Languages (VBScript, Python, JavaScript)
  • License Cost for TestComplete Pro is at the high level.
  • It supports only Windows
Highly recommend TestComplete to all the IT Professionals looking for Seamless Automatic Executions of Complicated and Critical Tasks in their Applications, Tools, or Softwares. All the actions performed in any platform (be it in Desktop, Mobile, or Web) can be automated efficiently and effectively with no or minimal human intervention.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
UI Testing of MS Office Plugins, which we provide to about 2 Mio Users worldwide. Used in Powerpoint, Excel, Word, and Outlook. Testing covers using Microsoft Office Features as well as windows and functionality of our add-ins. We use picture comparison and value comparison to verify our results. Especially our add-in for Powerpoint charts uses highly customized windows and menus in overlays over the actual Powerpoint charts.
  • In deep analysis of the program structure and hierarchy
  • Easy to learn for basic tests
  • Frequent updates
  • Application of script based test routines
  • Integration of Testexecute machines in the main UI
  • Picture comparison is very fleaky
Good for easy UI. Hard to use if it gets more complicated, unusual, or dynamic.
Michal Ignaczak | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are migrating Manual TestCases to an Automated framework using TestComplete. I am responsible for creating this framework integrating TestComplete with Jenkins and the qTest management tool. Our software is responsible for simulation and is based on C++ with MFC library and for testing. Our main problem with automation is correct create locators and mapping for all of our cases in-app which contains a lot of old code and new approach and [integrating] it with one testing framework
  • OCR Text Recognition
  • Easy for manual testers
  • A lot of languages supported
  • Python interpreter is POOR - no possibility to install using pip, no terminal...
  • More support for CI/CD like Jenkins
  • OCR actions could have more built-in functionality for keyword-in scripts you can easily extend
Generally, TestComplete is an easy-to-use tool. Great for manual testers who cannot [program] at all, nice for automated testers, but there is a lot of things [that] can be added as built-in functions. For OCR check the correct pattern of words 1. a 2. b 3. c etc. There could be added silent execution support for example TestComplete automatically creates a VM and run on it the tests. Support for installing and uninstalling tested apps etc.
December 11, 2021

Smartbear TestComplete

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use TestComplete on our product known as Omni Accounts. TestComplete helps us in automating the testing process with the mundane repetitive tasks that are required with each release. To manually do these tests, will take a lot of time, and as we know time is money. With TestComplete, this process is automated and it does not take as much effort and time as a manual process. It is a brilliant product and even someone without coding knowledge will be able to create test cases. The test recorder does most of the work for you.
  • Auto recording and converting tests to code or steps.
  • Automated running of tests with exception reports
  • Run of multiple tests through a single application
  • To be honest, i cannot think of anything
  • None
  • Nothing
TestComplete is ideal for any type of development company, big or small. One will just need some basic knowledge on what tests are needed for an application and test complete does the rest
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Used for UI testing of our desktop application. Really helpful to check for regression in the hundreds of small features it has, especially when a Unit Test isn't possible, because a lot of GUI logic is needed before launching the business logic. It is also great to know that each window, tab, and popup was checked before release, especially when the test users mainly focus on the new feature of the software.
  • Repetitive mundane sequence of UI actions
  • Checking UI object's properties
  • Taking a lot of my time
  • Name mapping is hard to edit: when the hierarchy or the identifiers properties are wrong, it can be quite painful and time-consuming to correct. Especially when it is not clear which item wrongly matches. A tool to correct such items in name mapping would be useful.
  • TestComplete isn't multi user friendly, especially when using source control. Even if each user works on different tests, correcting the name mapping file only generates havoc on merge.
  • KeywordTests' UX is awful: for some items, editing parameters can be done in two clicks, for others we need to click several times to display the edit button, which would be hidden by the tooltip, and then click blindly on this button.
  • And then some properties can be modified in their text boxes, but other need to display the variable editor to be able to change anything.
  • Region Checkpoint is mostly useless: such checkpoint would be great for verifying generated images, but then anti-aliasing will never be the same on different rendering and the checkpoint will fail. Increasing the error tolerance will then not detect real issues.
  • We have redone the checkpoint by using perceptualdiff (https://github.com/myint/perceptualdiff ) and using only the Region Checkpoint feature to save the reference image (and mask). We also added the possibility to change of reference image, as testing on different graphic cards will give other subtle changes (AMD vs Nvidia).
  • TestExecute is too much limited. We needed to write a tool to deploy our software on the test machine, and then change the TC project file to include or not some test. As some tests are quite flaky, we needed a redo of these, so we only select (automatically) the failed tests for doing another run.
  • Exception in the test should always mark it failed, and not just discard it as it happens now in some cases.
  • We needed a color checkpoint to check the display of some status indicators. Quite strange that it was missing in TC.
For UI testing of desktop applications, it does its job: it seems better than concurrent tools. It will automatize most of the UI tests, and allow to catch most regressions and even detect some real bugs. But it isn't free: a lot of time is needed to create all the tests, then these should be updated for each new release of the tested application (especially if the GUI changed). And more time to have a real automatic testing solution, as TestComplete and TestExecute don't have any feature for deploying the tested application.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Used for web app test automation, data validation, and [creating] data to facilitate testing.
  • Web test automation
  • Object recognition
  • Test log reporting
  • Easability to learn the tool, ramping up
We use [TestComplete] for web-based application testing. Much is via the UI across multiple VMs. Some [are] to execute hundreds of queries, validate the results and provide a report on the results. This will be useful for testing vendor app configuration at the DB level as well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
TestComplete is being used in our organization by our QA team to support our custom in-house applications as well as our externally facing web site applications. TestComplete has allowed us to push more reliable code out more quickly giving us the confidence that the development team hasn't broken other areas of our applications. We previously were pushing out changes without knowing that other areas broke since we didn't have the time to manually test everything.
  • The user interface is well designed which does not require us to hire QA testers that also have a coding background. It's not complicated to learn.
  • We have found that the SmartBear community is very supportive and SmartBear responds to our ticket requests.
  • It does a great job of supporting different scripting languages and support for multiple browsers.
  • We would like to see better image comparison flexibilities for editing image comparison masks.
  • Some of our QA testers record their tests but most of the help files are directed at testers who script.
  • We've run into some bugs in the last few weeks and we had to work with technical support from SmartBear. We submitted a ticket.
We previously were manually testing a large application that was becoming business-critical. We found that as we added new functionality and fixed bugs, we were breaking other areas of the application without knowing it because changes were being pushed to production with a full comprehensive test.

Fast forward to using TestComplete and we're now able to push changes to production faster ran with more confidence knowing that TestComplete will notify us if something bad has happened in our application.
Score 10 out of 10
Vetted Review
ResellerIncentivized
TestComplete can be used fully to automate all desktop, web, and mobile apps across different teams or organizations. Most of the ROI reduces a lot of scripting and time, in order to solve errors and warnings since TestComplete supports AI driven self-healing mechanisms. It also integrates with all the CI/CD tools/bug tracking tools easily.
It has increased speed by delivery (record/playback, reusability of scripts), automation made simpler(manual testers/anybody can use it with no skillset), and delivery of the quality customers want (AI features helps you correct and detect potential issues).

  • Scriptless record/playback, ample language support (JavaScript, Python, Delphi,VB,Jscript,C++,C#), conversion of keywords, test to scripts, reusability of scripts.
  • Self-healing of test cases with new AI feature(IQ), intelligent fix of errors and warnings, PDF support, BDD framework(Cucumber and HipTest), latest integration with BitBar, Azure Develops, Zephyr for Jira.
  • Excel checkpoints, public documentation, user friendly Interface
  • 24/7 support from resellers and Smart Bear. More performance and less memory
  • Integrates with bug tracking tools(Jira, Zephyr, Bugzilla) Report Generation -Junit, Allure, MHT.
  • Object recognition should be improved for better recognition of third-party / custom controls.
  • It supports only Windows OS. It should support MAC, Unix/Linux so that we can automate these OS's apps.
Especially, I recommend TestComplete for people who don't have any automation experience or knowledge or manual testers as it is very user-friendly and supports a record/playback feature which is the faster way to create test cases for any application. Even well-talented automation engineers can use the detail and get the best out of its robust features (more scripting languages support, import any libraries and customize the script for better automation, full CI/CD support, AI can be used for error handling).

I want to give only 9 because it needs some improvement in object recognition on custom/third-party controls, automation on mainframe apps, stability, scalability.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have 150 different applications that we test using different tools. TestComplete is one of the tools that we are using prominently to test our many applications.

TestComplete is mainly used across our all departments and I would say people are widely using that.

It removes the complexity of using difficult tools like Selenium and no prior programming language knowledge is needed to create or run these tests. We are automating our sanity and regression test suites using Test Complete.
  • No Prior Programming knowledge required while using Test Complete
  • Recognize the objects using its artificial intelligent object recognition system
  • Record and play back
  • Logs the issues in the best manner
  • Failures been captured with the screenshots
  • All the pages are displayed properly while creating the automation test cases.
  • Parallel Execution
  • Displaying proper message while updating the name mapping and page is not opened
  • Don't open any Windows native app like the Calculator app while running the test automation
It will be greatly helpful for new joiners to ramp up into the test automation development process.

If your team is fairly new to any languages like Java, Python, etc. This tool is definitely for you and will help you to kick start creating some automation suites.

It has the best record and playback option.
Score 10 out of 10
Vetted Review
ResellerIncentivized
TestComplete is used within my company in special projects. We use it to automate the regression tests for a product we develop for our customers.
  • Easy to use. Even no technical tester can use TestComplete.
  • Robust. If you know how to write your tests and that the name mapping is essential, then the tests are robust.
  • Cloud integration for mobile tests.
TestComplete is well suited for a scenario where you want to write fast and easy and a lot of UI regression tests
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used TestComplete for automation testing on our web application regression testing daily. We use it for our department application. Mostly we use it as a daily regression test to test each main function of the application [for] most UI functions.
  • The key word testing helps us a lot. It can generate the test case fast.
  • It is easy to use. No strong tech skills of the tester is required.
  • It is well organized. The help information and documentation is really a help.
  • The TestComplete tech support team is efficient with feedback.
  • The tech support team process takes some extra time for the user. {You have to] open a ticket, then get general information, [then] have to contact the account manager [to] find a specific support engineer to have a meeting to share screen to resolve the problem. Might take 2 weeks to get set up [with a] conference call meeting.
  • My account manager changes frequently, and so far I don't know who my contact is.
The test script with keyword testing is very nice to use. But the test case will be impacted by the system performance [and] wait time. Sometimes the application server or system responds to delay, the test script does not have the wait object flexible, most times I have to manually update [the] wait time. The result is running the whole test suite [which] will take longer.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I started using TestComplete about 7 years ago when I was brought into the company to set up a formal software QA process. I had used a few other automation tools in the past but wanted to try a bunch out on the new software. I ended up going with SmartBear as it worked well with the software I was going to test. With TestComplete's modules, I was able to use web and mobile scripts easily. Our sales tools have complex formulas to get pricing, so TestComplete made it easy to do. I pull rates from the DB, use an Excel spreadsheet to store options/data for each scenario to run, calculate the values, then easily compare to what is shown on the screen to verify. Android app was just as easy to use.

For the second set of automation, I created data entry scripts that allow TestComplete to enter business data into our main system 24/7 with the desktop module. This ensures that there's no human error entering and it saves from having a team input data for days on end. Adding TestExecute to a virtual machine means that I can push my TC code there and have any number of users run the data entry scripts at anytime. By adding code to allow the user to pick their Excel sheet of data and which line to start on, I don't ever need to babysit the execution of the automation or make changes to the code on the fly.

This is saving the company time and money that can be invested back into the departments for other things. I have a single development TestComplete license for myself and have numerous TestExecute licenses for anyone to use. The license manager sits on a physical machine that they have access to pull from.
  • Handling random popups correctly : error messages, multi-windows, etc.
  • Ease of use : not at all complicated to learn and code against. Lots of features but not so many that it bogs down everything
  • Object recognition : it's rare that TC will have an issue grabbing an object's properties to access
  • Support : very fast with answering any questions/issues I have with 100% success rate for me
  • Would love to see TC be a plugin for Visual Studio. Instead of VBScript or JavaScript, to use C# or VB.NET
  • Easier to set up with iOS. Android is not bad but iOS seems slow and confusing to get up and running
  • Built-in PDF reading support, built in Excel API
TestComplete seems for me to work best on Web apps. Speed is never an issue and the scripts are easy to code (I do not use keyword tests). I am finding that data entry is also fast, as I need to put delays in certain areas to allow the software to catch up with TC. Doing any work with images gets a little more tricky, so I try to avoid that type of testing as much as possible.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it as a test automation tool for UI regression testing. It provides good test coverage and provides unique solutions to most of our automation challenges (e.g. comparison of images).
  • Object spy eases the object identification method.
  • TextObject recognition feature of this product exposes most of the objects to perform the actions.
  • Test items, project variables helps in managing the automation suite and scheduling execution.
  • Jenkins integration to schedule executions.
  • Increased performance with less memory and CPU usage.
  • Support to various/different versions of browsers in web testing.
  • Support for the Windows mobile application.
It is well suited for most UI automation. You need to do a Windows operation system application. But it cannot be recommended for web automation testing since there should be good support for cross-browser testing.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My organization uses TestComplete to automate testing of our custom software. The software is a windows application, used with a medical device that we are designing. The software and test engineers use this program at my organization. TestComplete automates testing which allows for quicker and more thorough software validation. This helps us to iterate quicker on software releases.
  • TestComplete has an easy UI so you don't need to be a coder to use it.
  • TestComplete has a lot of functionality to integrate with different software types - web based, desktop based, etc.
  • TestComplete can require some pretty manual steps to update test cases.
  • TestComplete has some bugs that I could not resolve.
TestComplete is very well suited for automating software testing for both desktop and web applications.
Anil Kumar Moka | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
TestComplete is used by several teams in my organization but not all. It is typically used for test automation and mainly for functional and regression testing.
  • It easily integrates with other tools like Jira, Github, Jenkins and even other test automation frameworks like Selenium. With these features, it makes a perfect case for continuous testing and CI/CD. Also perfect for DevOps style of development.
  • It supports multiple platforms like desktop applications, web applications, and mobile applications. This combination makes a great one as in today's world an app should be functioning in all environments.
  • It has cloud on demand test labs which is excellent for running your test suite in multiple environments without any hassle.
  • Got to say that object recognition is way superior to other tools which is very key for test automation. Also supports codeless automation which is cool.
  • Even though object recognition is their strength, it can still be better. Some times in a dynamic web application, the object recognition fails. Of course there are work arounds but you shouldn't really be using them.
  • Switching to debug mode when an exception pops in is missing. Would be a great add on.
  • There are many open source free tools in the market and license cost is a factor with this tool.
TestComplete is best suited for automating the test suite. It's also a great tool if you have to test in multiple platforms and multiple OS and browsers. Their cloud on demand service is a great solution for this. If you are working on agile or any CI/CD platform, you should seriously give a try on this tool. If you are aiming to test Rest APIs or any web service testing, this is not the one to go for.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am a lead on the Automation Team. TestComplete is used among my organization for various products. We build upon what TestComplete offers us as our core with our code application-specific frameworks and scripts for sanity, smoke, and regression testing. QA are trained against the TestComplete tool, the FWK and coding to learn how to script, execute, debug, and analyze the results. TestComplete helps greatly to catch defects, DEV changes, design flaws, and performance before releasing to our clients. These issues can only be caught if the scripts are coded in a smart fashion and TestComplete helps with the functionality it provides.
  • The ObjectSpy tool is the best I've seen for an automation tool. Gives a lot of details on an element to know how to handle it for automation purposes.
  • TestComplete is an easy tool to play around with and learn how to use. Fantastic help from documentation and code examples.
  • SmartBear forum provides great support on questions and issues.
  • Great support of Third party packages used by webpages, windows applications, and browsers.
  • Great control in organizing your code and scripts.
  • I rarely come across anything that I cannot do in TestComplete. SmartBear does a great job in keeping up with the latest in the industry as new releases come out.
  • SmartBear maintains a list of suggested functionality or improvements that they discuss and agree to develop and add to TestComplete per clients likes.
  • Any issues I may come across, the SmartBear forum has many users that provide support back to me. These are users as well as SmartBear employees on this forum.
TestComplete covers a wide range of functionality like UI testing, SOAP testing, SoapUI integration (REST/SOAP), Selenium integration, distributed testing, etc. Various scripting languages are also supported. I use JScript as a simple language for users to understand and use. Nothing bad to mention at this point.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
By being able to use data-driven testing some quite boring and tedious Tests with 1000 testcases can be nicely run automated to ensure we didn't break anything. One nice Addition to this fine Software (which would make it PERFECT) would be, if it supported testing Delphi Firemonkey applications at least on Android, starting to actually work on this (they've already been told in the past that this is a shortcomming of their product), instead of asking the user whether everything is fine, would be even more helpful!
  • Recognizing Delphi VCL controls, except TVirtualTreeview, but TC Folks once showed me how to automate this as well and it's ok now.
  • Clean testcase structure etc. and helpful IDE
  • Supports Delphi script for writing clean test Code and doesn't force you into recording everything.
  • It rarely crashes and given that the Task at Hand really Needs intimate Knowledge of the inner workings of the platforms supported, this is surely no easy task!
  • No support for testing Delphi Firemonkey apps on mobile platforms yet and no clear indication of whether this will be delivered in the future and if so, when.
Quite well suited for VCL Windows applications, but not suited for Firemonkey mobile applications as Support for those is not built in at this time. Use of the licence Server is sometimes a hassle too and I think it's getting a bit pricey in comparison to some years back. But it gained some Features as well. While they did further Things for mlobile testing it still lacks some functionality needed and some functionality misses polish (e.g. Things with too Long non configurable timeout).
Yury Vakhatov | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The main usage of the tool is automation of our regression testing. However often we use it to quickly solve some tasks where user actions required to be automated. Despite the fact that we are the bank, we develop a number of own applications like Internet-bank for web and mobile platforms, custom modules for our CRM system etc. TestComplete is used only by our QA department.
  • Great object recognition. We can get an access to the most of properties and methods of GUI controls.
  • Support of Python programming language expands native TC functionality with third party libraries.
  • One testing platform for web, mobile and desktop applications.
  • Works relatively slowly during test runtime. Especially with iOS applications.
  • Poor options for log export. Only .mht is supported.
  • Unable to use variables within Objects in Stores.
TestComplete is well suited for scenarios, which required simultaneously interact with different type of applications - desktop, web, mobile.
Also it can be useful for QA-personnel without programming skills to quickly automate not very complex scenarios.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TestComplete is being used mainly by the QA Department to run automation regression tests for older features to make sure nothing is broken when new features are released. This saves us time to allow us to focus on new features while still covering the old features and allows us to catch bugs that would normally be left out because there wasn't enough coverage.
  • Supports multiple languages.
  • Can create performance tests from scripts used for automation test.
  • Supports all current major browsers.
  • TestComplete sometimes hangs and it could last for several hours without moving on from the current test case.
  • It should allow the user to make a checkpoint when running several test cases to keep track of tests that need to be updated or fixed.
  • Should have an option to save all the variables used in the test case.
TestComplete is well suited as a suite for Automation and Performance engineers. The ease of use when it comes to cross product support is great. TestComplete is also affordable and provides other tools that allow you to have a network of computers running tests from one main computer.
Clay Watson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TestComplete is used across our department. It is primarily used to automate GUI interfaces to our application product suite.
  • The organization of test suites and test projects is very intuitive. This made it easy to learn and fairly easy to manage. We had a conceptual framework for tests that TestComplete seems to support very well.
  • The blog web site for technical support is very responsive and the people supporting it know the product quite well. This has been essential in helping us to apply the product across a wide variety of testing needs.
  • TestComplete allows one to create very robust automated test procedures. When it comes to testing on a very large scale, the test procedures must themselves be bullet proof. There are quite a few tricks to learn to make this happen, but TestComplete allows us to do this.
  • The reporting features are poor to non-existent. We need to develop our own presentation formats for results and do not want to buy an add-on product (such as QA Complete) to do so. We have had to get creative and embed report meta data generating subroutines into our test procedures so that we can capture the data that we need. This is time consuming and inefficient.
  • There are a couple of files that are particularly vulnerable to corruption if you are not very careful with how you manage your source control. The name mapping file and individual project files can be corrupted easily when more than one person is making changes to those files. Merging capabilities with something like the Git version control tool can be tricky. Remember to back things up frequently and carefully!
  • TestComplete does not provide searching for internal relationships without writing special scripts to do so. For example, it would be nice to find out what TestComplete objects are affected by making a change to javascript function. Getting a list of keyword tests and lines affected would be great. Another example is changing the name of an object. In some cases TestComplete propagates the name changes to the affected related objects and in other cases it does not. How does one understand the impact of changing a shared object if these relationships are not readily at one's finger tips??
We use TestComplete almost exclusively for GUI testing. It is capable of testing non-GUI applications as well, but we do not do that with TestComplete. TestComplete is not well-suited for testing the applications running on operating systems other than Windows.
Lisa Lindow | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
[It's] Used by QA to write and run automated scripts to test several desktop applications which are coded in Delphi.
  • TestComplete is the most effective automation tool for interacting with Delphi based code.
  • TestComplete allows the user to choose from various scripting languages, and provides support for each.
  • TestComplete is continually being updated and improved.
  • TestComplete provides good support, including an extensive forum, plus a short response time for additional issues.
  • If the app under test is not responding, TestComplete cannot always be paused, but requires being shut down.
  • It is not uncommon to have to re-vamp automation scripts that once ran flawlessly, when there have been no changes to the PC, etc.
  • The licensing can be onerous particularly if there are any changes to the hosting PC.
TestComplete interacts effectively with Delphi based code, and is the best software automation tool we've found to do so.
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